Porters Golf Privacy Policy
Privacy Policy
Last Updated: July 29, 2026
Porters Golf respects your privacy. This Privacy Policy explains how Porters Golf, referred to as “Porters Golf,” “we,” “us,” or “our,” collects, uses, discloses, stores, and protects personal information when you visit PortersGolf.com, purchase products, submit a form, communicate with us, or otherwise use our website and related services.
This Privacy Policy applies to visitors and customers throughout the United States. Privacy rights may vary depending on your state of residence and whether a particular privacy law applies to Porters Golf.
Table of Contents
- Scope of This Privacy Policy
- Personal Information We Collect
- Sources of Personal Information
- How We Use Personal Information
- Cookies and Tracking Technologies
- How We Disclose Personal Information
- Do Not Sell or Share My Personal Information
- Targeted Advertising and Profiling
- Data Retention
- Data Security
- Your United States Privacy Rights
- How to Submit a Privacy Request
- Appealing a Privacy Decision
- Authorized Agents
- California Privacy Notice
- Additional State Privacy Rights
- Children’s and Minors’ Privacy
- Email and Text Messaging
- Third-Party Websites and Services
- Changes to This Privacy Policy
- Contact Porters Golf
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through:
- PortersGolf.com;
- Our online store and checkout process;
- Customer accounts;
- Product recommendation and contact forms;
- Customer-service communications;
- Email and text-message programs;
- Social-media interactions and advertising;
- Orders fulfilled by Porters Golf, manufacturers, distributors, or suppliers; and
- Other online or offline interactions that refer to this Privacy Policy.
This Privacy Policy does not apply to information collected independently by manufacturers, suppliers, payment processors, shipping carriers, social-media platforms, or other third parties under their own privacy policies.
2. Personal Information We Collect
The personal information we collect depends on how you interact with Porters Golf.
Contact and identification information
- Name;
- Email address;
- Telephone number;
- Billing address;
- Shipping address; and
- Account username or similar account identifiers.
Order and commercial information
- Products viewed, purchased, returned, or considered;
- Order numbers;
- Transaction history;
- Shopping-cart activity;
- Product preferences;
- Delivery instructions;
- Warranty or return information; and
- Customer-service records.
Payment information
Payment information may include payment-card details, billing information, payment status, and transaction identifiers. Complete payment-card information is generally collected and processed directly by our payment processors. Porters Golf may receive limited payment information, such as the payment method, transaction status, or a partial card number.
Website and device information
- Internet Protocol address;
- Browser type and version;
- Device type;
- Operating system;
- Approximate location derived from an Internet Protocol address;
- Pages and products viewed;
- Referring website;
- Search terms;
- Dates and times of visits;
- Links and buttons selected;
- Shopping-cart activity; and
- Interactions with advertisements, emails, and website content.
Communications and form submissions
We collect information you provide when you:
- Contact customer support;
- Request a product recommendation;
- Submit a golf simulator consultation form;
- Request a quote;
- Write a product review;
- Respond to a survey;
- Communicate with us through email, telephone, text message, or social media; or
- Provide information about your room, installation requirements, golf experience, budget, or equipment preferences.
Account information
If you create an account, we may collect login credentials, account preferences, saved addresses, order history, and other information associated with your account.
Marketing information
We may collect your marketing preferences, email subscription status, text-message consent, coupon use, advertising interactions, and information regarding how you respond to marketing communications.
Sensitive personal information
We do not intentionally request sensitive personal information such as Social Security numbers, government identification numbers, biometric identifiers, genetic information, medical records, precise geolocation, religious beliefs, sexual orientation, or citizenship status.
Account login credentials and payment information may be treated as sensitive personal information under certain laws. We use this information only as reasonably necessary to provide products, process transactions, maintain account security, prevent fraud, and comply with legal obligations.
3. Sources of Personal Information
We may collect personal information from:
- You directly;
- Your interactions with PortersGolf.com;
- Cookies, pixels, tags, log files, and similar technologies;
- Payment processors;
- Manufacturers, distributors, and suppliers;
- Shipping and freight carriers;
- Customer-service providers;
- Fraud-prevention and security providers;
- Analytics and advertising providers;
- Email and text-messaging providers;
- Social-media platforms;
- Business partners and referral sources; and
- Publicly available sources where permitted by law.
4. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders;
- Confirm product availability;
- Process payments and refunds;
- Arrange shipping, freight delivery, or installation-related services;
- Share order information with manufacturers, distributors, and suppliers that ship products directly to customers;
- Provide order confirmations, invoices, tracking information, and delivery updates;
- Respond to questions and customer-service requests;
- Provide product recommendations and quotations;
- Create and manage customer accounts;
- Process cancellations, returns, warranty claims, and disputes;
- Detect, investigate, and prevent fraud, unauthorized transactions, and security incidents;
- Operate, maintain, troubleshoot, and improve our website;
- Understand website traffic and customer behavior;
- Personalize website content and product recommendations;
- Send marketing communications when permitted;
- Measure advertising effectiveness;
- Enforce our policies and agreements;
- Comply with tax, accounting, legal, regulatory, and recordkeeping obligations;
- Protect Porters Golf, our customers, and other persons; and
- Complete a merger, acquisition, financing, restructuring, sale, or transfer of business assets.
We may also use information for another purpose that is disclosed when the information is collected or with your consent.
5. Cookies and Tracking Technologies
PortersGolf.com may use cookies, pixels, tags, web beacons, software development kits, server logs, and similar technologies.
Necessary cookies
Necessary cookies support essential website functions, including:
- Shopping-cart operation;
- Checkout;
- Payment processing;
- Account login;
- Website security;
- Fraud prevention;
- Load balancing; and
- Saving privacy preferences.
Analytics cookies
Analytics technologies help us understand website traffic, page performance, customer interactions, and technical problems.
Functional cookies
Functional cookies remember choices such as account settings, saved preferences, recently viewed products, and website display preferences.
Advertising cookies and pixels
Advertising technologies may collect information about your use of PortersGolf.com and your interactions with advertisements. This information may be used to measure advertising performance, limit repeated advertisements, build audiences, or provide advertisements that may be relevant to your interests.
Managing cookies
You may manage non-essential cookies through the cookie-preference tool displayed on PortersGolf.com, when available. You may also configure your browser to block or delete cookies. Blocking necessary cookies may prevent certain website features from operating properly.
Global Privacy Control
Where required by applicable law, we recognize legally valid browser-based universal opt-out preference signals, such as Global Privacy Control, as a request to opt out of the sale or sharing of personal information and targeted advertising for the browser or device sending the signal.
Do Not Track
Because there is no uniform technical standard for traditional “Do Not Track” browser signals, we may not respond to those signals. This does not affect our handling of legally recognized universal opt-out preference signals.
6. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients:
Manufacturers, distributors, and suppliers
Porters Golf is an authorized reseller of third-party products. Certain products may be shipped directly by a manufacturer, distributor, or supplier. We may provide the recipient’s name, shipping address, telephone number, email address, order details, delivery instructions, and other information reasonably necessary to confirm inventory, fulfill the order, arrange delivery, or provide warranty support.
Payment processors
Payment processors collect and process payment information to authorize purchases, prevent fraud, issue refunds, and manage payment disputes.
Shipping and delivery providers
We may disclose contact, address, order, and delivery information to parcel carriers, freight companies, warehouse providers, installers, and other delivery providers.
Website and technology providers
We may disclose information to hosting providers, security providers, website developers, customer-management platforms, form providers, cloud-storage providers, database providers, and information-technology support services.
Analytics and advertising providers
We may disclose website, device, and interaction information to providers that help us measure website use, understand advertising performance, prevent fraud, or deliver advertising.
Email and text-messaging providers
We may disclose contact information, subscription status, and message-interaction information to providers that deliver email or text communications on our behalf.
Professional advisers
We may disclose information to attorneys, accountants, insurers, auditors, consultants, and other professional advisers.
Government and legal recipients
We may disclose information when reasonably necessary to comply with laws, regulations, court orders, subpoenas, warrants, governmental requests, or legal proceedings.
Business transactions
Information may be disclosed or transferred as part of a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar business transaction.
Protection of rights and safety
We may disclose information when reasonably necessary to protect Porters Golf, our customers, our business partners, or another person from fraud, abuse, security threats, illegal conduct, or physical harm.
Service providers and contractors are permitted to use personal information only for the services they provide to us, subject to applicable contractual and legal restrictions.
7. Do Not Sell or Share My Personal Information
Porters Golf does not sell personal information in exchange for money.
However, certain state privacy laws may define the use of advertising cookies, pixels, or similar technologies as a “sale,” “sharing,” or processing for targeted advertising, even when no money is exchanged.
Where applicable, you may opt out of:
- The sale of personal information;
- The sharing of personal information for cross-context behavioral advertising;
- The processing of personal information for targeted advertising; and
- Certain profiling activities that produce legal or similarly significant effects.
To exercise an opt-out right:
- Use the “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link located in the website footer;
- Use the cookie-preference tool available on PortersGolf.com;
- Enable a legally recognized universal opt-out signal, such as Global Privacy Control;
- Email [email protected]; or
- Call (877) 746-5387.
Opting out of advertising-related disclosures does not prevent disclosures required to operate the website, process orders, prevent fraud, complete deliveries, or provide customer service.
We do not knowingly sell or share the personal information of consumers under 16 years old.
8. Targeted Advertising and Profiling
We may use website and advertising information to:
- Measure advertising performance;
- Understand whether an advertisement resulted in a website visit or purchase;
- Create advertising audiences;
- Show advertisements based on website or product interactions; and
- Reduce irrelevant or repetitive advertisements.
Porters Golf does not use personal information to make decisions that produce legal or similarly significant effects concerning employment, housing, credit, insurance, education, healthcare, or access to essential services.
You may opt out of targeted advertising as explained in the Do Not Sell or Share My Personal Information section.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing orders and deliveries;
- Maintaining customer accounts;
- Providing warranty and customer support;
- Processing returns, refunds, and payment disputes;
- Maintaining tax, financial, and transaction records;
- Preventing fraud and security incidents;
- Enforcing agreements;
- Resolving disputes; and
- Complying with legal and regulatory obligations.
Retention periods depend on the type of information, the nature of our relationship with you, legal requirements, manufacturer warranty periods, security needs, and whether information is required for an actual or anticipated dispute.
When information is no longer reasonably necessary, we may delete it, anonymize it, aggregate it, or retain it when permitted or required by law.
10. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These safeguards may include:
- Encrypted website connections;
- Payment processing through specialized payment providers;
- Access controls;
- Account authentication;
- Spam and fraud-prevention tools;
- Website security monitoring;
- Software updates;
- Backups; and
- Restricted access to personal information.
No website, electronic transmission, database, or storage system can be guaranteed to be completely secure. You are responsible for protecting your account credentials and should contact us immediately if you believe your account or personal information has been compromised.
11. Your United States Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
- Confirm whether we process your personal information;
- Access personal information we maintain about you;
- Request correction of inaccurate personal information;
- Request deletion of personal information;
- Obtain a portable copy of certain personal information;
- Opt out of the sale of personal information;
- Opt out of sharing for cross-context behavioral advertising;
- Opt out of targeted advertising;
- Opt out of certain profiling activities;
- Limit certain uses or disclosures of sensitive personal information;
- Withdraw consent when processing is based on consent;
- Receive information about categories of personal information collected, used, or disclosed;
- Receive information about categories of third parties receiving personal information;
- Appeal the denial of a privacy request; and
- Exercise privacy rights without unlawful discrimination or retaliation.
These rights are subject to applicable exemptions and limitations. For example, we may retain information needed to complete a transaction, detect fraud, protect security, comply with law, maintain records, exercise legal rights, or resolve disputes.
Porters Golf may voluntarily extend certain privacy request options to consumers even when a state privacy law does not require us to do so.
12. How to Submit a Privacy Request
You may submit a privacy request by:
- Emailing [email protected];
- Calling (877) 746-5387; or
- Using an applicable privacy-request form or privacy-choices link available on PortersGolf.com.
Please include:
- Your full name;
- The email address or telephone number associated with your account or order;
- Your state of residence;
- The privacy right you wish to exercise; and
- Enough information for us to identify relevant records.
We may request additional information to verify your identity. We will use verification information only to process and document your request.
We will respond within the period required by applicable law. Where permitted, we may extend the response period and will notify you of the extension and the reason for it.
We generally do not charge a fee for privacy requests. We may charge a reasonable fee or deny a request when permitted by law, including when a request is manifestly unfounded, excessive, repetitive, fraudulent, or technically unreasonable.
13. Appealing a Privacy Decision
If we deny your privacy request and your state provides an appeal right, you may appeal the decision by emailing [email protected].
Use the subject line:
Privacy Request Appeal
Include the original request, our response, and the reason you believe the decision should be reconsidered.
We will review and respond to the appeal within the period required by applicable law. If the appeal is denied, we will provide information about additional complaint options where required.
14. Authorized Agents
Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf.
We may require:
- Written and signed authorization from you;
- Proof of the agent’s identity;
- Verification of your identity directly with us; and
- Confirmation that you authorized the request.
These requirements may not apply when an authorized agent provides a valid power of attorney that satisfies applicable law.
15. California Privacy Notice
This section supplements the remainder of this Privacy Policy for California residents.
Categories collected
Depending on your interaction with Porters Golf, we may collect the following categories of personal information:
- Identifiers, such as name, address, email address, telephone number, Internet Protocol address, and account identifier;
- Customer-record information, such as billing information and payment-related information;
- Commercial information, such as purchasing history, product interests, returns, and warranties;
- Internet or electronic-network activity, such as browsing, search, advertisement, and website-interaction information;
- Approximate geolocation information;
- Audio or communications information, such as customer-service calls, messages, or emails where collected;
- Professional information when voluntarily provided in a business inquiry;
- Inferences concerning product interests or likely preferences; and
- Limited sensitive personal information, such as account login credentials or payment information used to complete transactions.
Business and commercial purposes
We collect and use these categories for the purposes described in How We Use Personal Information.
Categories disclosed
We may disclose these categories to the recipients described in How We Disclose Personal Information.
Sale and sharing
We do not sell personal information for money. Advertising-related technologies may be considered a sale or sharing under California law. California residents may opt out as described in Do Not Sell or Share My Personal Information.
Sensitive personal information
We use sensitive personal information only for purposes reasonably necessary to provide requested products and services, process payments, maintain account security, prevent fraud, and comply with law. We do not use sensitive personal information to infer characteristics about consumers.
California rights
Subject to applicable exceptions, California residents may have rights to:
- Know the categories and specific pieces of personal information collected;
- Know the sources, purposes, and categories of recipients;
- Delete personal information;
- Correct inaccurate personal information;
- Opt out of sale or sharing;
- Limit certain uses of sensitive personal information;
- Receive a portable copy of information; and
- Receive equal service and pricing when exercising privacy rights.
Shine the Light
California residents may request information regarding certain disclosures of personal information to third parties for their own direct-marketing purposes, where applicable. Requests may be sent to [email protected].
Financial incentives
Porters Golf does not currently offer a program that we consider a financial incentive or price or service difference in exchange for personal information. If we introduce such a program, we will provide any legally required notice before you enroll.
16. Additional State Privacy Rights
Residents of states with comprehensive consumer privacy laws may have some or all of the rights described in this Privacy Policy.
These states may include, without limitation, California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, and other states that enact applicable privacy requirements.
Because privacy laws, effective dates, coverage thresholds, exemptions, and consumer rights differ by state, Porters Golf will evaluate requests under the law applicable to the requesting consumer and Porters Golf.
Nevada residents may submit a verified request to opt out of certain covered sales of personal information by contacting [email protected].
Where required, we will honor a recognized universal opt-out mechanism for targeted advertising or qualifying personal-information sales.
17. Children’s and Minors’ Privacy
PortersGolf.com is intended for adults and is not directed to children under 13 years old. We do not knowingly collect personal information from children under 13.
Customers must be at least 18 years old or the age of legal majority in their state to independently place an order.
We do not knowingly sell or share personal information belonging to consumers under 16 years old.
A parent or legal guardian who believes a child has provided personal information may contact us at [email protected] to request review and deletion.
18. Email and Text Messaging
With your permission, we may send emails concerning products, promotions, recommendations, abandoned carts, company news, or other marketing information.
You may unsubscribe using the unsubscribe link included in a marketing email. You may continue to receive transactional communications concerning orders, payments, shipping, warranties, security, or customer service.
Text messages
If you provide express consent, Porters Golf or a service provider acting on our behalf may send recurring text messages concerning:
- Orders and deliveries;
- Customer-service matters;
- Abandoned-checkout reminders;
- Product recommendations;
- Promotions;
- Review requests; and
- Other messages described when you provide consent.
Consent to marketing text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply.
Reply STOP to unsubscribe and HELP for assistance. You may also contact [email protected].
Mobile information collected for text-messaging consent will not be sold or shared with third parties for their own marketing purposes. Information may be disclosed to service providers that deliver messages on our behalf.
19. Third-Party Websites and Services
PortersGolf.com may contain links to manufacturer websites, social-media platforms, payment providers, shipping providers, or other third-party websites and services.
Porters Golf does not control and is not responsible for the privacy, security, content, or practices of third parties. Review the privacy policy of a third-party service before providing personal information.
20. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business, website, technology, vendors, privacy practices, or legal obligations.
The revised policy will be posted on PortersGolf.com with an updated “Last Updated” date. When legally required, we will provide additional notice or obtain consent before applying a material change.
Your continued use of PortersGolf.com after a revised Privacy Policy becomes effective means the revised policy applies to information collected after its effective date, subject to applicable law.
21. Contact Porters Golf
For privacy questions or to exercise a privacy right, contact:
Porters Golf
1968 S. Coast Hwy #3175
Laguna Beach, CA 92651
United States
Email: [email protected]
Telephone: (877) 746-5387
Website: https://portersgolf.com/