Porters Golf — Terms & Conditions
Effective Date: July 29, 2026 | Last Updated: September 12, 2026
These Terms & Conditions govern access to and use of PortersGolf.com, including purchases made through the website and related communications with Porters Golf.
Please read these Terms carefully before using the Site or placing an order.
Table of Contents
- Agreement and Scope
- Eligibility
- Website Use and Prohibited Conduct
- User Accounts and Account Security
- Product Information and Availability
- Measurements, Compatibility and Customer Information
- Orders and Acceptance
- Pricing, Promotions and Errors
- Payments, Taxes and Fees
- Shipping and Delivery
- Freight and Manufacturer-Direct Orders
- Risk of Loss and Delivery Inspection
- Returns, Refunds and Cancellations
- Software, Licenses and Subscriptions
- Installation, Safety and Product Use
- Manufacturer Warranties
- Website and Service Disclaimers
- Limitation of Liability
- Indemnification
- Intellectual Property
- Reviews and User-Submitted Content
- Third-Party Websites and Services
- Electronic Communications
- Fraud Prevention and Order Restrictions
- Privacy
- Governing Law and Dispute Resolution
- State Consumer Rights
- Changes to These Terms
- Events Outside Our Control
- General Provisions
- Contact Porters Golf
1. Agreement and Scope
These Terms & Conditions, referred to as the “Terms,” are an agreement between you and Porters Golf, referred to as “Porters Golf,” “we,” “us,” or “our.”
These Terms govern:
- Your access to and use of PortersGolf.com, referred to as the “Site”;
- Your creation or use of a customer account;
- Your submission of forms, reviews, requests, and other content;
- Your purchase of products, software, services, or digital items from Porters Golf; and
- Your communications and transactions with Porters Golf relating to the Site.
By accessing the Site, creating an account, submitting information, or placing an order, you acknowledge that you have read and agree to these Terms.
These Terms incorporate by reference our:
- Privacy Policy;
- Refunds, Returns & Cancellations Policy;
- Shipping Policy;
- Any product-specific terms displayed on a product page;
- Any written quotation or invoice terms; and
- Any notices displayed during checkout.
If a product page, written quotation, invoice, checkout notice, or separate policy contains a more specific term concerning a particular product or transaction, the more specific term will control for that product or transaction.
If you do not agree to these Terms, do not use the Site or place an order.
2. Eligibility
You must be at least 18 years old or the age of legal majority in your state of residence to independently place an order or enter into a binding transaction with Porters Golf.
By placing an order, you represent that:
- You have the legal capacity to enter into the transaction;
- The information you provide is accurate and complete;
- You are authorized to use the selected payment method;
- You are purchasing for a lawful purpose; and
- Your purchase and use of the product will comply with applicable law.
If you place an order on behalf of a company, organization, government entity, or other person, you represent that you are authorized to bind that party to these Terms.
The Site is not directed to children under 13 years old. Porters Golf does not knowingly permit children under 13 to create accounts or make purchases.
3. Website Use and Prohibited Conduct
You may use the Site only for lawful personal or business shopping, product research, customer service, and other purposes authorized by Porters Golf.
You may not:
- Use the Site for an unlawful, fraudulent, deceptive, or abusive purpose;
- Provide false, misleading, incomplete, or stolen information;
- Use another person’s identity, account, address, or payment method without authorization;
- Attempt to interfere with Site security, operation, availability, or performance;
- Introduce malware, malicious code, automated attacks, or harmful material;
- Access restricted systems, accounts, databases, or information without authorization;
- Scrape, crawl, copy, harvest, index, or extract Site data through automated means without written permission;
- Circumvent purchase limits, product restrictions, access controls, or security measures;
- Use Site content to create a competing product catalog or commercial database;
- Submit fraudulent reviews, false claims, chargeback abuse, or fabricated damage reports;
- Harass, threaten, impersonate, or harm Porters Golf personnel, customers, suppliers, or other persons;
- Use the Site in a way that infringes intellectual-property, privacy, publicity, or other rights; or
- Assist another person in engaging in prohibited conduct.
Porters Golf may restrict or terminate access to the Site when we reasonably believe a user has violated these Terms, created a security risk, engaged in fraud or abuse, or violated applicable law.
4. User Accounts and Account Security
Certain Site features may permit or require you to create an account.
You are responsible for:
- Providing accurate and current account information;
- Maintaining the confidentiality of your username and password;
- Using a secure password;
- Restricting access to your account and devices; and
- Promptly notifying Porters Golf of suspected unauthorized access.
You are responsible for activity conducted through your account to the extent permitted by law, except when the activity results from a security failure for which Porters Golf is legally responsible.
Porters Golf may suspend, restrict, or terminate an account when reasonably necessary to:
- Protect the account or Site;
- Investigate suspected fraud or unauthorized activity;
- Enforce these Terms;
- Comply with law or a legal request; or
- Prevent harm to Porters Golf or another person.
You may request account closure by contacting Porters Golf. Certain transaction, security, tax, warranty, dispute, and legal records may be retained as described in our Privacy Policy.
5. Product Information and Availability
Porters Golf makes reasonable efforts to provide accurate product descriptions, photographs, dimensions, specifications, compatibility information, prices, and availability information.
However:
- Manufacturers may change specifications, packaging, included accessories, software, features, colors, model numbers, or designs without advance notice;
- Product images may appear different due to lighting, display settings, manufacturer updates, or product variations;
- Measurements may be approximate;
- Availability may change before an order is accepted;
- A product may be discontinued or placed on backorder; and
- Website information may occasionally contain typographical, technical, pricing, or inventory errors.
Minor variations that do not materially affect a product’s intended function do not necessarily make the product defective or incorrect.
Porters Golf may update or correct Site content without prior notice.
Unless expressly stated otherwise, products are sold as new. Products identified as open-box, clearance, demonstration, refurbished, remnant, or used will be described accordingly.
6. Measurements, Compatibility and Customer Information
Many golf simulator products require accurate room dimensions, equipment spacing, mounting locations, electrical capacity, computer specifications, internet access, ceiling height, hitting distance, projector throw distance, and other compatibility information.
You are responsible for:
- Providing accurate measurements and information;
- Confirming that products fit your room or intended installation area;
- Confirming compatibility among products not purchased as an expressly compatible package;
- Confirming computer, electrical, network, operating-system, software, and mounting requirements;
- Reviewing manufacturer installation and operating instructions;
- Obtaining any required permits, landlord approval, association approval, or professional inspection; and
- Using qualified independent professionals when specialized work is required.
Product recommendations are based on information available to Porters Golf and information provided by the customer. A recommendation is not architectural, engineering, electrical, construction, legal, or professional installation advice.
Porters Golf is not responsible for incompatibility, fit problems, installation costs, construction changes, or property modifications resulting from inaccurate or incomplete customer-provided information, except to the extent caused by Porters Golf’s own legally actionable conduct.
Do not rely solely on estimated dimensions. Verify final measurements and manufacturer requirements before purchasing, opening, assembling, mounting, modifying, or installing a product.
7. Orders and Acceptance
An order submitted through the Site is your offer to purchase the selected products or services under these Terms.
An automated order-received or order-confirmation email only acknowledges that Porters Golf received your order. It does not necessarily mean that the order has been accepted, inventory has been confirmed, or shipment is guaranteed.
Porters Golf may review:
- Product availability;
- Supplier availability;
- Shipping and freight availability;
- Product configuration;
- Pricing accuracy;
- Payment authorization;
- Fraud-screening results;
- Delivery-address restrictions; and
- Other fulfillment requirements.
Porters Golf accepts an order when we send an express acceptance or shipment confirmation, confirm manufacturer or supplier fulfillment, or otherwise clearly communicate that the order has been accepted.
Porters Golf may decline or cancel an order before acceptance for reasons including:
- Insufficient inventory;
- Supplier or manufacturer unavailability;
- Discontinued products;
- Pricing or description errors;
- Invalid product configurations;
- Payment failure;
- Suspected fraud or unauthorized activity;
- Shipping restrictions;
- Product purchase limits;
- Legal or regulatory restrictions; or
- Other legitimate business reasons.
If Porters Golf cancels an order after payment has been captured, we will issue the appropriate refund to the original payment method.
Porters Golf may contact you for additional information before accepting or fulfilling an order.
8. Pricing, Promotions and Errors
Prices are displayed in U.S. dollars unless expressly stated otherwise.
Prices, promotions, product availability, shipping offers, and discounts may change without notice before an order is accepted.
Promotional offers may:
- Apply only during a stated period;
- Apply only to qualifying products;
- Exclude freight, oversized, custom, clearance, manufacturer-direct, or special-order products;
- Require a minimum purchase;
- Limit the number of products purchased;
- Prohibit combining multiple discounts;
- Apply only to specified customers or locations; or
- Be subject to additional terms disclosed with the offer.
Coupons and promotional codes have no cash value and may not be reproduced, transferred, sold, or used fraudulently.
Porters Golf may correct a pricing, discount, specification, or product-information error before accepting the affected order.
If a material error is discovered after an order is submitted, Porters Golf may:
- Contact the customer and offer the option to proceed at the correct price or terms;
- Offer a reasonable substitute with the customer’s consent; or
- Cancel the affected item and issue a refund.
Porters Golf will not intentionally charge a corrected higher price without the customer’s approval.
9. Payments, Taxes and Fees
Accepted payment methods are displayed during checkout.
By providing payment information, you represent that:
- The information is accurate;
- You are authorized to use the payment method;
- You authorize the applicable charges; and
- You will pay all authorized amounts associated with the order.
Depending on the payment method and order, Porters Golf or its payment provider may authorize, reserve, or capture funds when the order is placed, accepted, processed, or shipped.
A temporary payment authorization is not necessarily a completed charge or final order acceptance.
You are responsible for applicable sales, use, excise, transaction, customs, duty, import, brokerage, and similar taxes or government charges unless Porters Golf expressly states that a charge is included or applicable law requires Porters Golf to collect it.
Shipping, handling, freight, liftgate, residential-delivery, white-glove, storage, redelivery, and other applicable service charges will be disclosed when reasonably available.
Financing, installment payments, digital wallets, and third-party payment services may be governed by additional terms from the applicable provider. Porters Golf does not control a provider’s approval decision, interest charges, fees, credit reporting, or account policies.
10. Shipping and Delivery
Porters Golf primarily ships to addresses within the United States. Product availability and shipping options may vary by location.
Shipping and delivery dates are estimates unless Porters Golf expressly guarantees a specific date in writing.
Estimated dates may be affected by:
- Inventory availability;
- Manufacturer or supplier processing;
- Custom production;
- Carrier schedules;
- Freight-terminal capacity;
- Weather;
- Natural disasters;
- Labor disruptions;
- Government actions;
- Incorrect addresses;
- Customer availability;
- Remote delivery locations; and
- Other events outside Porters Golf’s reasonable control.
Porters Golf will use reasonable efforts to provide available shipment and tracking information.
If Porters Golf cannot ship within a stated time or the time required by applicable law, we will provide any delay notice, consent request, cancellation opportunity, or refund required by applicable law.
Porters Golf may divide an order into multiple shipments. Products in the same order may arrive at different times or from different locations.
The customer is responsible for providing a complete and accurate delivery address. Address changes are not guaranteed after order processing begins.
Additional charges resulting from an incorrect address, unavailable recipient, missed appointment, restricted access, storage, redelivery, or customer-requested delivery change may be charged to the customer where permitted by law.
11. Freight and Manufacturer-Direct Orders
11.1 Freight Orders
Large, heavy, oversized, palletized, or high-value products may ship by freight. Depending on the product, carrier, supplier, and delivery location, available freight services may include:
- Commercial delivery;
- Residential delivery;
- Curbside delivery;
- Threshold delivery;
- Liftgate service;
- Inside delivery; or
- White-glove service.
Freight delivery service levels vary by product, carrier, supplier, and destination. Unless a higher service level is expressly purchased and confirmed, freight delivery may be limited to curbside delivery or the carrier’s first accessible delivery point.
The customer is responsible for:
- Providing an accessible delivery location;
- Responding to carrier scheduling communications;
- Being present for a required delivery appointment;
- Inspecting the shipment before signing the delivery receipt;
- Noting visible damage or shortages on the delivery receipt; and
- Following the damage-reporting requirements in the Refunds, Returns & Cancellations Policy.
Freight carriers generally do not assemble, install, unpack, move products through the home, remove packaging, or dispose of old equipment unless that service was specifically purchased.
11.2 Manufacturer-Direct Orders
Certain products are shipped directly by a manufacturer, distributor, supplier, or fulfillment partner.
Porters Golf may share order and delivery information with those parties as reasonably necessary to:
- Confirm availability;
- Process the order;
- Arrange shipment or delivery;
- Provide tracking information;
- Handle returns;
- Provide warranty support; or
- Resolve an order problem.
Manufacturer-direct products may have separate processing times, shipping methods, cancellation restrictions, return addresses, warranty procedures, and restocking fees disclosed on the product page or in the applicable policy.
12. Risk of Loss and Delivery Inspection
For consumer orders, title and risk of loss generally pass to the customer upon delivery to the designated delivery location, except where applicable law or a separately agreed commercial shipping term provides otherwise.
This provision does not eliminate:
- The customer’s responsibility to provide an accurate delivery address;
- The customer’s obligation to cooperate with delivery scheduling;
- The customer’s responsibility for an authorized shipment left at the requested location;
- The customer’s obligation to inspect a freight shipment; or
- Any rights or responsibilities established by applicable law.
Inspect each package promptly after delivery.
Visible freight damage or shortages should be noted on the carrier’s delivery receipt before signing. Contact Porters Golf promptly and retain all packaging, labels, photographs, and damaged components.
Reporting deadlines stated in our return policy are intended to help preserve carrier and manufacturer claims. They do not eliminate a consumer right that cannot legally be waived.
13. Returns, Refunds and Cancellations
Our Refunds, Returns & Cancellations Policy governs:
- Return eligibility;
- Return periods;
- Return authorization requirements;
- Order changes and cancellations;
- Restocking fees;
- Return shipping;
- Freight returns;
- Custom and special-order products;
- Software and digital products;
- Damaged or defective products;
- Refund processing;
- Nonreturnable products; and
- Manufacturer-specific exceptions.
The Refunds, Returns & Cancellations Policy is incorporated into these Terms.
Product-specific terms displayed on the applicable product page or during checkout at the time of purchase may replace the general return provisions for that product.
Submitting a return request does not guarantee approval. Do not send a product back without a Return Merchandise Authorization and written return instructions.
Nothing in the return policy limits a remedy or consumer right that cannot legally be waived.
14. Software, Licenses and Subscriptions
Certain products include or require third-party software, license keys, accounts, subscriptions, downloads, cloud services, simulator courses, mobile applications, or online services.
Those products may be governed by separate terms and privacy policies from the software developer, manufacturer, or service provider.
You are responsible for:
- Reviewing applicable third-party terms;
- Confirming computer and operating-system compatibility;
- Maintaining required internet access;
- Creating and protecting required accounts;
- Paying renewal or subscription charges disclosed by the provider;
- Complying with license restrictions; and
- Maintaining required software and firmware updates.
Software features, courses, integrations, subscription prices, cloud services, operating-system support, and third-party availability may change after purchase.
Porters Golf does not control a third party’s software availability, future pricing, update schedule, licensing decisions, service interruptions, account restrictions, or discontinuation decisions.
Software, license keys, subscriptions, and digital products may be final sale once issued, delivered, downloaded, redeemed, registered, or activated, as explained in our Refunds, Returns & Cancellations Policy.
15. Installation, Safety and Product Use
Porters Golf is an equipment retailer and does not provide construction, electrical work, structural engineering, architectural services, room renovation, or on-site installation.
You are responsible for:
- Reading and following manufacturer instructions;
- Using products only for their intended purposes;
- Providing adequate space and safety clearances;
- Confirming ceiling, wall, floor, and mounting suitability;
- Using appropriate anchors, mounts, electrical connections, surge protection, ventilation, and network equipment;
- Keeping people and property outside the swing and impact area;
- Using impact screens, enclosures, netting, padding, and safety equipment appropriate for the installation;
- Complying with local building, electrical, fire, accessibility, association, landlord, and permit requirements;
- Supervising children and inexperienced users; and
- Using a qualified professional when installation requires specialized skill.
Golf clubs, balls, projectiles, moving components, batteries, electrical equipment, suspended projectors, enclosures, and other equipment can cause injury or property damage if improperly selected, assembled, installed, maintained, or used.
Stop using a product and contact the manufacturer or Porters Golf if the product appears damaged, unsafe, improperly installed, or defective.
Porters Golf is not responsible for work performed by an independent installer, contractor, electrician, technician, delivery company, or other third party that Porters Golf does not employ or control.
Any independent third-party service provider selected by the customer is separate from Porters Golf, and Porters Golf does not control or guarantee that third party’s work.
16. Manufacturer Warranties
Many products sold by Porters Golf are covered by a manufacturer’s written limited warranty.
The manufacturer determines:
- Warranty duration;
- Covered products and components;
- Registration requirements;
- Excluded conditions;
- Troubleshooting procedures;
- Repair or replacement procedures;
- Required documentation;
- Shipping responsibility; and
- Available remedies.
Porters Golf will provide reasonable assistance locating warranty information or initiating a manufacturer claim. The manufacturer generally makes the final warranty-coverage decision.
Warranty information may be available on the product page, through a linked manufacturer document, in the product packaging, or upon request before purchase.
Unless Porters Golf expressly provides a separate written warranty identified as a Porters Golf warranty, Porters Golf does not independently extend or modify the manufacturer’s written warranty.
Manufacturer warranties are separate from the Porters Golf return period. A product may no longer qualify for return but may remain eligible for manufacturer warranty service.
Nothing in these Terms excludes or limits an express warranty, implied warranty, statutory warranty, or consumer remedy that cannot legally be disclaimed or limited.
17. Website and Service Disclaimers
To the maximum extent permitted by applicable law, the Site and its general informational content are provided on an “as available” basis.
Porters Golf does not guarantee that:
- The Site will always be uninterrupted, secure, or error-free;
- Every Site error will be corrected immediately;
- Every product will remain available;
- All third-party content or links will remain current;
- A product will meet every customer’s subjective preference; or
- A recommended configuration will replace professional on-site inspection or installation advice.
Product warranties are governed by the applicable manufacturer warranty, any express Porters Golf written warranty, and applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PORTERS GOLF DISCLAIMS WARRANTIES CONCERNING THE SITE AND GENERAL INFORMATIONAL SERVICES THAT ARE NOT EXPRESSLY STATED IN THESE TERMS.
PORTERS GOLF DOES NOT DISCLAIM OR LIMIT ANY IMPLIED WARRANTY, STATUTORY WARRANTY, EXPRESS WARRANTY, OR CONSUMER RIGHT THAT CANNOT LEGALLY BE DISCLAIMED OR LIMITED.
Some states do not permit certain warranty exclusions or limitations. In those states, the exclusions or limitations apply only to the extent permitted by applicable law.
18. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PORTERS GOLF AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO:
- Use of or inability to use the Site;
- Loss of data, revenue, profits, business opportunity, or goodwill;
- Third-party websites, software, services, installers, or contractors;
- Carrier or supplier delays outside Porters Golf’s reasonable control;
- Customer-provided measurements or specifications;
- Improper installation, assembly, modification, maintenance, or use;
- Failure to follow manufacturer instructions or safety requirements; or
- Unauthorized access resulting from a customer’s failure to secure account credentials.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PORTERS GOLF’S AGGREGATE LIABILITY ARISING FROM A PARTICULAR ORDER WILL NOT EXCEED THE AMOUNT THE CUSTOMER PAID TO PORTERS GOLF FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
These limitations do not apply to the extent liability results from:
- Fraud;
- Willful misconduct;
- Gross negligence where liability cannot be limited;
- Legally actionable personal injury or property damage that cannot be limited;
- Breach of an applicable express written warranty;
- Violation of a nonwaivable consumer-protection law; or
- Any other liability that cannot legally be excluded or limited.
Some states do not allow the exclusion or limitation of incidental or consequential damages. In those states, the exclusion or limitation applies only to the extent permitted by applicable law.
19. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Porters Golf and its owners, officers, employees, and agents from third-party claims, damages, liabilities, judgments, penalties, and reasonable costs arising directly from:
- Your unlawful or fraudulent use of the Site;
- Your material breach of these Terms;
- Your intentional misconduct;
- Content you submit that infringes another person’s rights;
- Your unauthorized commercial use of Site content; or
- Your violation of applicable law or another person’s legal rights.
This indemnification provision does not apply to claims caused by Porters Golf’s own negligence, misconduct, legal violation, product responsibility, or other conduct for which Porters Golf may not lawfully shift responsibility.
Nothing in this section requires an ordinary consumer to indemnify Porters Golf merely for browsing the Site, making a lawful purchase, submitting a good-faith complaint, exercising a consumer right, or pursuing a lawful claim.
20. Intellectual Property
The Site and its content may include text, photographs, videos, graphics, logos, icons, product arrangements, page designs, software, data, trademarks, service marks, and other materials owned by or licensed to Porters Golf.
Subject to these Terms, Porters Golf grants you a limited, revocable, nonexclusive, nontransferable license to access and use the Site for lawful personal shopping, product research, and internal business purchasing purposes.
You may not, without written permission:
- Copy or reproduce substantial Site content;
- Modify, republish, distribute, sell, sublicense, or publicly display Site content;
- Remove copyright, trademark, or ownership notices;
- Use Site photographs, descriptions, or data in another commercial catalog;
- Use Porters Golf branding in a misleading manner;
- Create derivative commercial works from Site content; or
- Suggest sponsorship, endorsement, affiliation, or authorization that does not exist.
Manufacturer names, logos, product names, and trademarks belong to their respective owners. Their appearance on the Site does not transfer any ownership rights to Porters Golf or Site users.
21. Reviews and User-Submitted Content
The Site may permit users to submit reviews, photographs, questions, comments, testimonials, measurements, installation descriptions, or other content.
You retain ownership of content you submit. By submitting content for publication or business use, you grant Porters Golf a nonexclusive, worldwide, royalty-free license to use, reproduce, display, format, distribute, and adapt that content for:
- Operating the Site;
- Responding to your request;
- Providing customer service;
- Displaying product reviews or testimonials;
- Marketing Porters Golf products and services; and
- Maintaining transaction and support records.
This license ends when the content is no longer reasonably needed, except for content already used in existing materials, legally required records, or anonymized information.
You represent that submitted content:
- Is truthful to the best of your knowledge;
- Is based on your genuine experience when presented as a review;
- Does not infringe another person’s rights;
- Does not contain malicious code;
- Does not disclose another person’s private information without authorization; and
- Is not unlawful, threatening, deceptive, defamatory, obscene, or abusive.
Porters Golf may moderate, refuse, edit for formatting, or remove submitted content when permitted by law. We will not condition the publication of an honest review on whether the review is positive.
22. Third-Party Websites and Services
The Site may contain links to or integrations with manufacturers, payment processors, financing providers, shipping carriers, social-media platforms, software developers, analytics providers, installers, and other third parties.
Third-party services are governed by their own terms, warranties, policies, and privacy practices.
Porters Golf does not control and is not responsible for:
- Third-party website availability;
- Third-party content;
- Software or subscription changes;
- Third-party security or privacy practices;
- Financing or payment-provider decisions;
- Carrier performance;
- Independent installer or contractor work; or
- Other matters outside Porters Golf’s control.
A link, referral, integration, or product compatibility statement does not necessarily mean that Porters Golf controls or guarantees the third party.
23. Electronic Communications
When you use the Site, submit a form, send an email, create an account, or place an order, you consent to receive transaction-related communications electronically.
Electronic communications may include:
- Order acknowledgments;
- Payment notices;
- Availability updates;
- Shipping and delivery notices;
- Return and warranty communications;
- Account and security notices;
- Policy notices; and
- Customer-service responses.
You agree that electronic records, disclosures, notices, and communications satisfy any legal requirement that the communication be in writing, to the extent permitted by applicable law.
You are responsible for providing a valid email address and keeping your contact information current.
Marketing emails and marketing text messages are subject to separate consent and opt-out requirements. Consent to receive marketing text messages is not a condition of purchase.
You may unsubscribe from marketing communications, but you may continue to receive transactional or legally required messages.
24. Fraud Prevention and Order Restrictions
Porters Golf may use payment, identity, address, device, transaction, and order information to detect and prevent fraud, unauthorized transactions, abuse, theft, and security incidents.
Porters Golf may:
- Request identity or payment verification;
- Contact the payment-method holder;
- Limit purchase quantities;
- Require an alternate payment method;
- Delay fulfillment while reviewing an order;
- Cancel a suspicious or unauthorized order;
- Refuse delivery to an unverifiable or restricted address;
- Preserve relevant records; and
- Report suspected unlawful activity to payment providers or lawful authorities.
Porters Golf is not required to disclose confidential fraud-detection methods.
A legitimate customer whose order is delayed or canceled during verification may contact customer support for assistance.
25. Privacy
Our Privacy Policy explains how Porters Golf collects, uses, discloses, retains, and protects personal information.
The Privacy Policy also explains applicable privacy rights and methods for submitting privacy requests.
By using the Site, you acknowledge that personal information will be handled as described in the Privacy Policy, subject to applicable law.
The Privacy Policy is incorporated into these Terms, but a privacy request is separate from a product return, cancellation, warranty claim, or payment dispute.
26. Governing Law and Dispute Resolution
26.1 Informal Resolution
Before filing a lawsuit, you and Porters Golf agree to make a reasonable good-faith effort to resolve the dispute informally, except when immediate legal relief is reasonably necessary or applicable law does not permit an informal-resolution requirement.
A written dispute notice should include:
- Your name and contact information;
- The applicable order number;
- A description of the dispute;
- Supporting documents; and
- The resolution requested.
Send the notice to:
Porters Golf
1685 Brenner Way
San Diego, CA 92114
United States
Email: admin@portersgolf.com
Porters Golf will make a reasonable effort to respond and attempt informal resolution.
26.2 Governing Law
These Terms are governed by the laws of the State of California, without giving effect to conflict-of-law principles, except that this choice of law does not deprive a consumer of any mandatory protection provided by the law of the consumer’s state of residence.
26.3 Courts and Venue
Subject to applicable consumer rights, any court proceeding arising from these Terms or a Porters Golf transaction may be brought in a state or federal court with jurisdiction in Orange County, California.
However, a consumer may bring a claim in another court or location when applicable law gives the consumer a nonwaivable right to do so.
26.4 Small Claims
Either party may bring an eligible individual claim in a small-claims court with lawful jurisdiction.
26.5 No Mandatory Arbitration Provision
These Terms do not require consumers to resolve disputes through binding arbitration.
Porters Golf and a customer may voluntarily agree to mediation or another alternative dispute-resolution process after a dispute arises.
27. State Consumer Rights
Porters Golf sells products to customers throughout the United States. Consumer-protection, warranty, contract, automatic-renewal, privacy, tax, shipping, and electronic-commerce laws vary by state.
These Terms are intended to operate to the maximum extent permitted by applicable law.
Nothing in these Terms is intended to:
- Waive a right that cannot legally be waived;
- Eliminate an implied warranty that cannot legally be disclaimed;
- Limit a statutory remedy that cannot legally be limited;
- Shorten a legally required claims period;
- Shift liability that cannot legally be shifted;
- Prevent a consumer from contacting a government agency;
- Prevent a consumer from filing a lawful complaint;
- Require a consumer to litigate in a location prohibited by law; or
- Apply a contractual limitation more broadly than applicable law allows.
If a provision of these Terms conflicts with a mandatory law applicable to a particular customer or transaction, the mandatory law will control to the extent of the conflict. The remaining provisions will continue to apply.
Residents of states that do not permit certain warranty disclaimers, damage limitations, liability limitations, venue provisions, indemnification requirements, or other contractual restrictions receive the protections required by their state’s law.
28. Changes to These Terms
Porters Golf may update these Terms to reflect changes in:
- Our business or products;
- Website functionality;
- Payment, shipping, or fulfillment practices;
- Manufacturers and service providers;
- Security requirements;
- Applicable law; or
- Other operational or legal needs.
Updated Terms will be posted on the Site with a revised effective date.
Material changes may receive additional notice when required by applicable law.
Updated Terms generally apply prospectively from their effective date.
An order will ordinarily remain governed by the Terms and product-specific disclosures presented when the order was placed, unless:
- The customer agrees to a change;
- The change benefits the customer;
- The change is required by law; or
- Applicable law provides otherwise.
Continued use of the Site after updated Terms become effective constitutes acceptance of the updated Terms for subsequent Site use, subject to applicable law.
29. Events Outside Our Control
Porters Golf is not responsible for delay or failure caused by an event outside our reasonable control, including:
- Natural disasters;
- Severe weather;
- Fire or flood;
- War, terrorism, civil unrest, or government action;
- Public-health emergencies;
- Labor disputes or carrier interruptions;
- Port, rail, trucking, air-cargo, or supply-chain disruption;
- Manufacturer or supplier interruption;
- Utility, internet, payment-network, or telecommunications failure;
- Cyberattack not caused by Porters Golf’s failure to use legally required safeguards;
- Import or export restriction;
- Material shortages; or
- Other comparable events outside our reasonable control.
Porters Golf will make reasonable efforts to communicate material delays and perform affected obligations when reasonably possible.
This section does not eliminate any legally required customer notice, cancellation option, refund, or other nonwaivable remedy.
30. General Provisions
30.1 Severability
If a court determines that any provision of these Terms is invalid or unenforceable, the provision will be enforced to the maximum extent permitted by law or modified as narrowly as necessary. The remaining provisions will remain in effect.
30.2 No Waiver
A failure or delay by Porters Golf to enforce a provision does not waive the right to enforce that provision later.
30.3 Assignment
You may not transfer or assign your contractual rights or obligations under these Terms without Porters Golf’s written consent, except where applicable law provides otherwise.
Porters Golf may assign these Terms in connection with a merger, acquisition, financing, corporate restructuring, sale of assets, or transfer of the business, subject to applicable law.
30.4 Entire Agreement
These Terms, together with incorporated policies, product-page terms, checkout disclosures, written quotations, invoices, and any separately signed agreement, constitute the agreement between you and Porters Golf concerning the applicable transaction.
30.5 Order of Priority
If provisions conflict, the following order generally applies:
- A separately signed written agreement;
- A written quotation or invoice specifically accepted by the customer;
- Product-specific terms and checkout disclosures;
- The Refunds, Returns & Cancellations Policy or another subject-specific policy; and
- These general Terms.
This order of priority does not override mandatory law.
30.6 Headings
Section titles and headings are provided for convenience and do not limit the meaning of a provision.
30.7 Survival
Provisions that by their nature should continue after account closure, order completion, cancellation, or termination will survive, including provisions concerning payment obligations, intellectual property, warranty limitations, liability, disputes, records, and general provisions.
30.8 No Third-Party Beneficiaries
Except where expressly stated or required by law, these Terms do not create enforceable rights for a person who is not a party to the applicable transaction.
31. Contact Porters Golf
Customer Support
Email: admin@portersgolf.com
Phone: (877) 746-5387
Support Availability: Online support is monitored regularly. We generally respond to inquiries within 2 business days.
Business Address:
1685 Brenner Way
San Diego, CA 92114
United States
Administrative / Corporate Office Only — No Public Retail Storefront, Customer Service Desk, or On-Site Inventory. Returns sent to this address will be rejected.
Last Updated: September 12, 2026